Review: August Doorbell Camera

El Doorbell Del Diablo

Update: After replacing the August Doorbell with a Skybell HD, and having just as many problems with the Skybell, we switched to Nest Doorbell Cam and have had no problems.  The only thing worse than security that doesn't work, is security that sometimes works - because you can't trust it.  Spend the extra money and buy quality security equipment.  Trust me on this...

Last year a friend bought two "smart" doorbells for his home, and decided to keep the one he installed first.  So for a discount, I was able to pick up an August Doorbell Camera.  What followed was a journey lasting several months, ultimately resulting in me buying a different product.

I loved the idea of smart doorbell.  Living in a city which due to budget issues and a pension crisis has only 2/3rds of the police officers it needs, and with my wife such a fan of online stores for everything, we're careful about quickly pulling in mail and packages.  Research has shown that burglars will almost always ring the doorbell before attempting a robbery, so if you can appear to be home - they'll move on.  That, and our very large dog, seemed like a good strategy.

I installed the August Doorbell Camera in August 2016, and immediately began noticing issues with it.  Switches on the smartphone app were not properly synchronized between Android and iOS - in fact in some cases turning a switch ON in Android resulted in the switch being OFF in iOS and vice-versa.  I found that when changing a setting in the app the change wouldn't always register.  The device wanted a -60 dBm Wi-Fi signal - which an RF-savvy person will tell you is really hard to get unless you're practically right on top of the access point.

More than anything else my frustration was with the inconsistency of operation.  August Tech Support (which from what I can tell either isn't located in the US or they keep really odd office hours) would often remotely reboot the device and it would work for a day or so, then begin failing.  What's worse than something that doesn't work?  Something that works intermittently.  I'd get a motion or doorbell ringing alert - and the video file would show "unavailable".  Or I wouldn't get the alert.  Or I'd get the alert but be unable to remotely answer the door.  I never knew what to expect.

I gave up on the August Doorbell Cam on March 31st 2017, over seven months after installation.  During that time I exchanged countless emails with them - easily over 100 total.  To their credit, they tried to help - I received two replacement doorbells, including one after the doorbell just completely gave up and refused to reset or connect to anything.  I never felt I could rely on the device, and in the end I wanted that reliability.

Nexus 6 Review: Wi-Fi Done Right

I've been a Droid user for many years.  Started out with the Droid 1 then onto a Droid 2, Droid RAZR Maxx, Droid Ultra, a very short-lived and painful experience with the Droid Turbo, then a Droid Maxx which is essentially a slightly fatter Ultra with more battery.  When my battery's capacity started to run short, I started looking at other phones.  I decided to get a Nexus 6 (unlocked from Amazon) when Google announced that they would roll out Wi-Fi Assistant to all Nexus phones.

Wi-Fi Assistant was originally a Google Fi feature that applies a VPN to open Wi-Fi access points - without user intervention.  In fact, Wi-Fi Assistant is now (once you have the Play Services 9.6 update) capable of securing all open Wi-Fi, even ones where you manually connect.  This is a huge move by Google that will hit the cellular carriers hard because if I'm able to use public Wi-Fi with confidence, and my phone is latching on to open Wi-Fi by itself - why do I need a large data plan?

This all takes Wi-Fi a step closer to being a viable alternative to cellular data, although there are still many issues.  The problem is that managing a Closed SSID network is painful and complex, and Open SSID networks are subject to abuse.  Wi-Fi also suffers from a handoff problem (i.e. it has no handoff method) and it's fairly easy to do a man-in-the-middle attack in coffeeshops - without 802.1X there's no way to know if that "xfinitywifi" hotspot is really Comcast or not.  Wi-Fi Assistant solves that problem by providing a VPN back to Google's servers.

zOMG so fast!

So far I'm very happy with the Nexus 6.  It's a two year old design but it feels quite snappy.  Google's clearly still putting effort into development, and the Android is pure - no Verizon or Motorola/Lenovo weirdness.  It's a bit larger than I'm used to, so I'm glad I didn't get the Nexus 6P, but I have large hands so it works for me.  Wi-Fi in the 5 GHz band using 802.11ac on the Nexus 6 is fast.  It easily maxed out my 75 Mbps DSL connection in a speed test.

For a while I'd been using an iPad in the evening because the screen was much better than my Droid Maxx.  Now the iPad sits forgotten for days at a time, as I find the Nexus 6 screen good enough to handle almost anything.

Secret History of the Silicon Valley

I'm really enjoying Steve Blank's article series on the Secret History of the Silicon Valley. A very well-written series that has also been presented live at venues such as Google TechTalks, etc.

Most interesting for me is the confirmation of something I've believed for a long time; the "Silicon" Valley might might just as well have been named the "Wireless" Valley.

Frankly, I prefer the latter...

Looking forward...

With 2008 officially behind us I've spent the last few weeks (as I'm sure many did) contemplating where we've been and where we're going. There seems to be a pervasive sense of relief, some trepidation about what 2009 might bring, but also a growing sense of hope that we're leaving behind a lot of baggage and moving into a period of revitalization and renewal. I believe that it's human nature to think that the troubles of today are unusual, unprecedented, and thus we long for days of old when "life was simpler". The reality is that in each generation there occurs a crisis of some sort that must be addressed. As the saying goes, "This too shall pass". Fortune, bad or good, is a fleeting thing. Our forefathers struggled, we struggle, and I guarantee our children will struggle. In between these struggles are periods of great happiness, and periods relative calm which often pass by almost unnoticed. From an amateur radio perspective I think 2008 will be remembered as a period of struggle, and hopefully in hindsight will be seen as a time when things began to change.

Amateur radio struggled during 2008. We ended the year with the lowest number of sunspots since the early 1900's. The sun's been so quiet for so long that any time the sunspot number isn't zero, or the solar flux index climbs over 70, everyone gets excited. The quiet surface of our sun was echoed in many ways throughout amateur radio. At the 2008 Dayton Hamvention (and smaller events such as Pacificon 2008) equipment manufacturers offered almost nothing new. In some cases popular equipment such as the Kenwood TH-D7A APRS handheld was suddenly discontinued. (It's speculated that certain parts in the TH-D7A were not ROHS-compliant and Kenwood couldn't get drop-in replacements.) It's worth noting that two of the biggest product offerings of 2008 were the Icom's IC-7200 HF transceiver, and Yaesu's VX-8R quad-band APRS handheld. The IC-7200 has "new" features such as (drum roll please) a USB port for audio I/O and control! How innovative! (I'm being sarcastic.) The VX-8R was shown at Dayton in early 2008 but wasn't actually shipped to customers until mid-December. It contains cutting-edge features such as APRS - which works if you buy their "GPS-Mic" which is insanely large and quite expensive. How is it that my Blackberry Curve can feature a high-contrast LCD display, QWERTY keyboard, battery, multi-band voice/data radio and a GPS in a housing that fits in my hand, but Yaesu needs that much room just to house a microphone and GPS? To add insult to injury; I had an on-the-air QSO with KI6CRL once he finally received his VX-8R after several months on a waiting list -- and it turns out it's got a thermal problem where his transmit audio level drops to nothing as the radio gets hot. This is the hot (no pun intended) new product people waited almost a year to buy?

Perhaps the Japanese manufacturers simply observe that amateur radio is struggling to grab the attention of younger people and believe that it's therefore not capable of producing a good return on investment. I would say that this is both a correct and incorrect observation. It's correct that in its current state amateur radio is largely unattractive to younger people. It's incorrect in that it doesn't take into account the concept of "making a market"; more on this later.

Why are young people not getting into amateur radio? It's not because it's technically challenging; you need only look at the surging popularity of the Maker Movement to know that technical innovation is alive and well among the younger generation. The fact of the matter is that it's our own Luddite mindset that's at fault: It's hard to recruit younger people into a hobby where the equipment manufacturers have only just this year discovered that USB is a viable interface option! I once watched a guy at Ham Radio Outlet whine for five minutes about how hard it was to get RAM modules for his 486 laptop; and amazingly he was finding a sympathetic audience. (By the way this happened in 2006, not 1996.) I was once chastized in an online discussion group for promoting the proliferation of APRS iGates; devices that route packet radio traffic onto the Internet -- my detractor stated that he felt "anything which blurred the lines between ham radio and the Internet" was a bad idea. Finding ways to revitalize older technology with the most pervasive technical revolution since the telephone is a bad idea? Give (unto) me a break.

Even when amateurs use computing they often miss the point. Many people who use APRS are still using the DOS version. One of the most popular APRS applications is UI-View32; the author of which (G4IDE) has been dead for several years -- and specifically asked that upon his death the source-code be destroyed rather than be placed into the public domain as an Open-Source project. How about despite the fact that it's marketed as a stand-alone APRS/packet solution Kenwood continues to build its TM-D710A without a USB or even a PS/2 keyboard jack. Simply put: Amateur Radio can't reach a younger audience until it integrates modern technologies and embraces development/collaboration concepts such as Open Source that younger people associate with "good technology".

You might be saying, "So what? Who cares if we fail to attract and retain younger people into amateur radio?" The answer is simply; we stand to lose everything. The current mood in Washington DC is already somewhat negative towards the FCC; there have even been calls for Obama to dismantle the FCC and implement a new innovation-centric technology governance model. Amateur radio is nothing without our spectrum allocations, and given how we're not really using the spectrum we have it's likely that under the new FCC leadership we'll lose some spectrum in the coming years; someone's going to have to pay back that $700 billion bailout and spectrum leases can be auctioned off to raise cash. As time progresses the incoming FCC leadership is going to be increasingly younger, and likely resistant to the idea of leaving large swaths of potentially cash-generating spectrum in the hands of older amateurs who insist on using out-dated computing technology that increasingly doesn't integrate with modern systems.

So how can we solve this problem? How can amateurs help "make a market" and create a potential for vendors to recoup long-term return on their engineering investment? First and foremost we have got to actively embrace modern computing technology, Maker-style hardware re-purposing concepts, and an Open Source licensing model for software and firmware. This means that:

• All amateur radios going forward should have USB ports, and if appropriate should support USB host-mode.
  
• I should be able to plug my HF transceiver or my handheld into my laptop and control it or configure it over USB.
  
• I should be able to plug a keyboard into my TNC-capable rig and type text without a computer.
  
• Rather than a proprietary interface, and a proprietary configuration app, all amateur radios should contain an on-board web browser (just like a $30 Linksys router does) running from an embedded controller and an Ethernet jack. I should be able to connect the radio to my LAN, and ideally I should be able to plug in a USB Wi-Fi dongle and attach to the radio wirelessly.
  
• The embedded controller should be some kind of standard (ARM-core, etc) and the operating system firmware should be Open Source and modifiable; picture OpenWRT or some variant.

We must start doing this now, or by the time we realize our mistake it will be too late. I firmly believe that a radical departure from our current mindset is the only way to move amateur radio forward.

Wireless at Maker Faire 2008

Last weekend my wife went on a short trip with some friends, leaving me home to try my hand at single fatherhood. Still, I managed to get away from my "Mr. Mom Weekend" for a few hours on Friday and Saturday nights (paid a babysitter on Friday, and cajoled my mother-in-law into service on Saturday). On Friday I attended the PAARA amateur radio club meeting in Menlo Park, and on Saturday I drove up to the Maker Faire in San Mateo. The role of wireless technology at the Maker Faire was very evident, but not in the way you might expect. For the uninitiated; the Maker Faire is a combination of Burning Man + science fair + flea market. People come to show off their contraptions and creations; robots, alternative fuel vehicles, lots of stuff which uses embedded controllers, and (especially after the sun went down on Saturday) enough fire and explosions to satisfy even the most ardent pyromaniac. The highlights for me were:

• A carriage being pullled by a walking-robot made up to look like Arnold Schwarzenegger (lower-half exposed to show Terminator endo-skeleton)


• A chamber which made hydrogen-filled soap bubbles that were detonated by electric ignitors


• A seriously huge Tesla coil display which was throwing nine-foot plasma streamers


• Some kind of pressure-sensitive podium which caused twelve-foot tongues of flame to shoot up into the air


• The "Pinbowl" - a perpetual pinball machine

The contrasts at the Maker Faire are numerous and glaring. The parking lot is filled with hybrid cars, and the usual "Impeach Bush"/"Obama 2008" bumper-sticker polemic you expect to find in the SF Bay Area. So you'd think the Maker Faire would be focused heavily on eco-friendly and minimal carbon footprint exhibits. And yes, there were a huge number of exhibits showing off renewable energy and transportation technology; solar, wind, algae-fuel, bio-diesel, electric motorcycles, pluggable hybrids, etc. But after sunset there were also many combustion exhibits and shows using propane, kerosene, lamp oil, etc. The smell of incompletely burned hydrocarbon was everywhere, as tongues of smoke curled up against the deepening sunset in the chilly evening air. How to reconcile this? I don't know that I can. Is the Maker Faire a neutral zone in the global warming debate, a sort of United Nations of carbon consumption? Or is this yet another example of hippie hypocrisy? Best if we leave that one to the philosophers.

If you're still reading, you might be wondering how this all relates to wireless. It does, and thanks for sticking with me as I get around to that. Wireless technology of all types was very evident and widely used at the Maker Faire, but the operating word here is "used". There were no exhibits (that I saw) which showed off anything related to innovation in the wireless space. There were a ton of people using Wi-Fi, Bluetooth, proprietary ISM data-link radios, radio-controlled servos, etc. Wireless was everywhere, but in all cases it was "user wireless"; projects created with off-the-shelf modules and in some cases chipsets. Wireless is a tool to complete projects, not the project in and of itself. I find that this echoes a growing trend I've observed at the WCA and in the wireless industry as a whole: Put plainly, wireless technology is becoming a commodity.

Some of the hams from PAARA set up an amateur radio special-event station to make 20m and 2m/70cm contacts from the Maker Faire. I never found this exhibit, but a few people on the N6NFI repeater say the station had to contend with some bad RFI; which I can imagine given that a giant Tesla generator was operating nearby. I'm quite sure that most of the Maker Faire was essentially a gigantic FCC Part 15 violation.

It's unfortunate that the hams did not have a bigger role at Maker, because amateur radio has its roots in innovation and home-brewed technology; ham radio is a great-great-granduncle of the Maker movement and should rightfully hold a place of honor and respect in the Maker community. I think that the problem is that a lot of amateur radio has become consumerized and is now ironically an example of the "culture of learned helplessness"; ironic because the technology consumerism which is the fastest growing segment of amateur radio (i.e. people who chose to buy versus make) is at odds with the hacking/creation/innovation core elements of the Maker movement.

The amateur radio community still certainly has a lot to say about innovation and technology; the huge number of hamfests, tech days, field days, DXpeditions, etc is evidence of this. The problem seems to be that amateur radio events have become somewhat insular; we're doing events for ourselves, and not reaching out as much as we should to non-hams. By way of example; this month's AM-TECH Day is on May 10th. Past proof shows that it will be popular, or at least popular with hams. Wouldn't it have been better to push AM-TECH up a week and hold it at the Maker Faire? How many Makers could we have licensed if we'd held AM-TECH and a VE test session a week earlier at the Maker Faire?

I also think that we need to seriously rethink our approach to new technologies. Hams are spending way too much energy on "maintaining the tradition" in modes of operation such as CW and voice, and not exploring how amateur radio might benefit from integration with other technology. I think radio amateurs still have a lot to offer the wider technical community, but we need to reach out and open our doors. This means far less worrying about nurturing traditions and whining about the evils of no-code HF, and a lot more mold-breaking. The concept of the Maker Faire and amateur radio is to hack, to repurpose, to change forms and function. We can learn a lot from the Maker community, and they from us. How do we make this happen?

Public Speaking: Wireless Connections 2007

It's been a busy time over the last few months. I attended the Texas Wireless Summit in Austin, then WCA shared a booth at CTIA with some other groups; WIPConnector, WINBC, and the Austin Wireless Alliance. Made a big push to produce our 700 MHz analyst panel event, and to complete a report due for one of my clients. Then I headed off to Banff in Alberta for Wireless Connections 2007. I was invited to speak at the conference, and it was a great show. Loved the location; the Fairmont Banff Springs. I spoke about the cultural aspects of living and working in the Silicon Valley. I think the talk went well based on feedback from attendees. I'm looking forward to seeing a few of the Alberta folks down here in the Valley on Nov 27th at our Mobile OS panel event.

Spectrum

Interesting articles about upcoming 700 MHz spectrum auctions over at Spectrum Matters, where Nick accurately notes that this is an insanely important change that nobody really knows about. There have been a few under-the-fold articles in the San Jose Mercury News, but mostly these just talked about the impact to next-gen systems like WiMax. The real and underreported story here is that some of this spectrum will get set aside for a nationwide interoperable emergency communications system, and with any luck we'll see this system deployed sometime between now and when my newborn daughter graduates college. The issue is important enough that the Wireless Communications Alliance has created the Emergency Communications Leadership and Innovation Center dealing specifically with this topic.

For the uninitiated, the issue at hand is this. In the past few years we've seen examples of disasters (Sept 11th, Katrina, Florida) which have overwhelmed the communication capabilities of the local emergency response infrastructure. Well-meaning people from around the world sent teams into these areas in a desire to help, only to find that they could not communicate with other groups or even the locals. People like Brian Steckler from the Naval Postgraduate School had to create ad-hoc "hastily-formed networks" to replace some of the missing infrastructure, and amateur radio operators acted as relays between agencies whose radios could not interoperate.

These problems occurred after disasters which "only" claimed a few thousand lives. What if we have a disaster (tsunami, pandemic flu, meteor strike, terrorist attack, etc) which claims tend of thousands of lives or even (God-forbid) millions? How will the responding agencies communicate? So the government (in a rare display of forward thinking and long-term strategy) has decided that once analog TV is shut down some of that spectrum will go to this nationwide interoperability system. Of course, not everything thinks this is a great idea.

Is it real? Will it survive a possible party shift in the White House come 2008? Will we see it in our lifetimes? Time will tell.

The Reluctant Webmaster

I've been spending the last few days educating myself on the nuances of website management, on account of being recently elected to Vice President at the Wireless Communications Alliance. The WCA has a "working board" which means I'm doing all this myself. Google AdSense, Google Analytics, XML sitemap generation, etc... I recently swapped out our old DreamWeaver/FrontPage site for a Drupal CMS site, and that's really made all this a LOT easier. If you haven't used a CMS system before and you do site development, especially for dynamic sites which have constantly updating content, I really suggest you consider switching. Drupal is Open Source, widely used, and very powerful. Once you get through the initial setup it's amazingly easy to add features. When I wanted Google Analytics I went and fetched the Drupal module for this and was done in two minutes. Google AdSense setup was also very easy with the Drupal module.